Answers
What happens to our subscribers and data during a migration?
Nothing goes dark. Your current platform stays live while TelcoEdge is built and validated in parallel. Subscriber records, billing history, active plans, and SIM data move before any cutover happens.
The cutover runs overnight in a planned window. Unity Wireless migrated at 100,000 subscribers with zero downtime.
How the migration process protects your subscribers
TelcoEdge migrations are designed around zero subscriber impact. Your existing platform continues operating while the new environment is built, configured, and validated against real data.
Subscriber records, billing history, active plans, and SIM data are all mapped and validated before any traffic moves. The cutover is a controlled overnight event — not an improvised switch.
What data moves during migration
- Subscriber records and account information
- Billing history and payment records
- Active plan assignments and configurations
- SIM and eSIM records and lifecycle state
- MNO wholesale integration data
Proof point
Unity Wireless migrated at 100,000 subscribers with zero downtime. The existing platform stayed live throughout the parallel running phase, and subscriber services were uninterrupted during the overnight cutover.
Related Pages
FAQs
What happens to subscribers during an MVNO migration?
Subscribers experience zero downtime. The existing platform stays live while the new platform is validated in parallel. The cutover runs overnight with no service interruption.
Is billing history preserved during migration?
Yes. Subscriber records, billing history, active plans, and SIM data are all migrated and validated before cutover.
