Answers
Can our team change plans and pricing without raising a ticket?
Yes — directly, same day. Adding a plan, adjusting a rate, launching a promotion: all operator-controlled in the platform.
No vendor queue, no waiting period. The operators who benefit most are the ones who were previously losing market windows to a two-week implementation cycle.
Why self-service configuration matters
MVNOs that depend on vendor tickets for plan changes lose market windows. A two-week implementation cycle for a new promotion means competitors move first.
TelcoEdge puts plan configuration, pricing adjustments, and promotional launches directly in the operator's hands — no engineering dependency, no vendor queue.
What operators can configure directly
- Add new plans and rate structures
- Adjust pricing on existing plans
- Launch and schedule promotions
- Configure billing rules and thresholds
- Manage plan eligibility and restrictions
The operational impact
Operators who previously lost 2 to 4 weeks per plan change can now respond to market conditions the same day. This is the difference between capturing a competitive opportunity and watching it pass.
Related Pages
FAQs
Can MVNOs change plans without vendor involvement?
Yes. On TelcoEdge, adding plans, adjusting pricing, and launching promotions are all operator-controlled — same day, no vendor queue.
How fast can an MVNO launch a new plan on TelcoEdge?
Same day. Plan configuration, pricing, and eligibility rules are all self-service in the platform.
